F
Francois

1 reviews | Active since Nov 2024

06 Nov 2024, 08:26

Not good service at ...

Not good service at all waiting long to get feedback regarding my pension fund

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply06 Nov 2024, 10:46
Official
Dear  Francois 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations