NON EXISTANT SERVICE

This has got to be the worst Financial Services Provider. At all costs avoid them. I have been phoning them, and sending emails since April 2023, and all I get is an automated reply promising a response within the next 24-48 hours. I have reverted to phoning every second day now, and every time get through to another person, to whom I need to explain again what they are not doing. I then get assured that this case is now being escalated, and assured that the service I have received is not acceptable, and that I will get an answer by the end of the day, which of course doesn't happen. I even got hold of a Team Leader / Supervisor who told me he would attend to my case personally, as he also said the service was unacceptable, and he would respond by mid day the same day......now a week later and still nothing. They are all useless....avoid, avoid, avoid!!