SR
SOS R
1 reviews | Active since Mar 2009
17 Jul 2023, 13:01
No wonder claims are paid without proper investigations
so I have a question I need help with on behalf of my mother and I called the PTA office where i was on hold of almost 10 minutes, then I tried the HO number hoping they will at least pick up, same same outcome, sad.
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Alexander Forbes Financial Services's replyOfficial
17 Jul 2023, 13:27Dear Ratsela
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply17 Jul 2023, 13:27
Official
Dear Ratsela
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations