FR
Frans R
1 reviews | Active since Jul 2011
05 Sept 2024, 15:45
No Withdrawal
Even phone calls takes ages while trying to withdraw i'm getting Error while processing initial calculations-Membership not found 10 , 35 i am registered i can login but when i go to withdrawal type in the amount then choose submit im getting the above error
Helpful (0)
Replies (4)0
Replies (4)
Alexander Forbes Financial Services's replyOfficial
05 Sept 2024, 16:55Dear Frans,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We apologize for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply05 Sept 2024, 16:55
Official
Dear Frans,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We apologize for any inconvenience this may cause and appreciate your understanding and patience
Kind Regards
Customer Insights and Escalations
FR
Frans R's updateReviewer Update
05 Sept 2024, 19:38Tried just nou again Error while processing the initial calculations - Membership not found [-10, 35]
FR
Frans R's update05 Sept 2024, 19:38
Reviewer Update
Tried just nou again Error while processing the initial calculations - Membership not found [-10, 35]
FR
Frans R's updateReviewer Update
06 Sept 2024, 07:51Same issue this morning Error while processing the initial calculations - Membership not found [-10, 35]
FR
Frans R's update06 Sept 2024, 07:51
Reviewer Update
Same issue this morning Error while processing the initial calculations - Membership not found [-10, 35]
FR
Frans R's updateReviewer Update
06 Sept 2024, 10:13 Same issue this morning Error while processing the initial calculations - Membership not found [-10, 35]
FR
Frans R's update06 Sept 2024, 10:13
Reviewer Update
Same issue this morning Error while processing the initial calculations - Membership not found [-10, 35]