No update on my claim

<p>I'm very disappointed with service I've received from Alexander Forbes, I resigned in February, made a follow up on my claim in April only to be told there was a problem with my banking details, I did rectify the problem & I was told I would get paid in 3 working days, till today there hasn't been any payment made. The frustrating part is that whenever you call you get a different story & you don't even make an effort to let me know what's happening even though you have my contact details & email.</p>