1 reviews | Active since Jul 2016
No Service Whatsoever
<p>Extremely Disturbed at the Service or rather lack thereof that I am being served on a Silver platter <br />by Alexander Forbes.</p> <p>I completed the A.F. withdrawal forms on 5 April 2016 and my employer promptly sent the forms to <br />Alexander Forbes. Since then I have been tossed from pillar to post, spent countless hours on the <br />phone wanting to know progress and all I am told is that I must speak to my HR to send the withdrawal <br />forms.</p> <p>I resorted to sending an email to admin@aforbes where Konanane responded (CRM: ********** 028241) , I then <br />rep**** and asked WHERE or to WHOM can I send the forms as I have gone through the trouble of <br />requesting them directly from my employer, 3 days later I get the same response from Vuyokazi......I <br />must speak to my HR to send the withdrawal forms (CRM: ********** 016575) ??? Seems like this is the <br />slogan, no one reads or checks anything, this be the first thing you are told by A.Forbes in a whole <br />week ???</p> <p>Can someone who deals with the Tsogo Sun Retirement Fund process my Retiremend fund claim and request <br />what needs to be requested from SARS as I AM ENTITLED to this money, it has been 3 Months Already ???</p>
Dear WapoFK,
Thank you for taking the time to advise us of the lack in service delivery.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Dear WapoFK,
Thank you for taking the time to advise us of the lack in service delivery.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
