S&T
Sick & Tires
1 reviews | Active since Oct 2024
01 Oct 2024, 17:35
No service received
I am writing to express my extreme dissatisfaction and frustration regarding the ongoing delay in processing my 2Pot claim, which I submitted on September 2nd. Despite numerous calls and extended wait times, I have received repeated assurances of a 20-day turnaround time for the disbur*****t of funds. However, as of today, I have still not received any payment. This prolonged delay is causing significant inconvenience and financial hardship. I have been counting on the timely receipt of my 2Pot funds.
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Alexander Forbes Financial Services's replyOfficial
02 Oct 2024, 11:11Dear David
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply02 Oct 2024, 11:11
Official
Dear David
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations