cc
claire.r claire.r
1 reviews | Active since Jul 2015
01 Mar 2023, 13:44
NO SERVICE, NO REPLIES - DO NOT INVEST WITH THEM
Despite dealing with their customer complaints dept, the issue is still not resolved. Forms are not completed properly, replies are not received, DO NOT invest your money with this company, You will get no service and even complaints are not dealt with. This company is on par with Eskom. About to collapse in my opinion. I have never had such poor service.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
01 Mar 2023, 13:52Dear Claire
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply01 Mar 2023, 13:52
Official
Dear Claire
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations