SY
Samantha Y
1 reviews | Active since Mar 2021
30 Sept 2024, 12:30
NO SERVICE FROM AF
I submitted my claim on the 8th of September and it has not been moving ever since. I called on numerous occasions and submitted documents to the relevant departments but STILL NOT GETTING ANY FEEDBACK. MAY I PLEASE GET SOME FEEDBACK! Your services are horrific, honestly.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 14:16Dear Samantha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 14:16
Official
Dear Samantha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation