No Service at All

I moved companies in 2011 and my fund was transferred to unclaimed benefit. I made a series of calls with prolonged holds without any solution. I was posted and transferred to Bryan and All over the departments in Alexander Forbes and it was clear that there was serious confusion to an extend that it seems no one new what was supposed to be done about my fund. I was promised call backs but no single call was done. I decided to send all my details via email to Natasha Ndyamba and she just forwarded the email to unclaimed benefits and forgot about me. Today its close to a month and nothing has been done about my claim and not even a simple feedback. I even went an extra mile to remind them about me via email and no decency at all to reply or lie to me again that they are working on it.<br> <br> I dont know if i should complain about a service because there is no service at all that i have received for almost month..