MB
Mitchell B

1 reviews | Active since Mar 2013

04 Aug 2017, 07:53

No response. Refuse to provide any transparency.

<p>My father passed away end 2013. Since then my mother had been the beneficiary of his pension administered by Alexander Forbes.</p> <p>However, we have no details - nor have ever received any statements - about the extent of the funds available. I have been requesting a simple statement detailing the extent and nature of this Living Annuity for well over a month now, sending repeated emails to Alexander Forbes ********** They refuse to offer any assistance whatever (except for the repeated automated replies, which are meaningless). </p> <p> </p> <p>My supposed reference number is CRM: ********** 026673</p> <p> </p>

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply04 Aug 2017, 08:02
Official

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We are investigating this matter and will be in contact with you via the details provided.

Kind Regards

Bengy Marais