NT
Nadia T
1 reviews | Active since Jun 2018
14 Aug 2023, 08:28
NO RESPONSE & NO SERVICE
Alexander Forbes messed up my tax certificate for 2***. After multiple phone calls that just not being answered and mails sent from 26 July 2023 with no reply!!!!
ALEXANDER FORBES YOUR SERVICE IS REALLY BAD!!!!!!
Helpful (0)
Replies (3)0
Replies (3)NT
Nadia T's updateReviewer Update
14 Aug 2023, 11:45Still no assistance from Alexander Forbes
NT
Nadia T's update14 Aug 2023, 11:45
Reviewer Update
Still no assistance from Alexander Forbes
NT
Nadia T's updateReviewer Update
14 Aug 2023, 11:50This was NOT a review to complement your services.
Very very bad service
Very very bad service
NT
Nadia T's update14 Aug 2023, 11:50
Reviewer Update
This was NOT a review to complement your services.
Very very bad service
Very very bad service
Alexander Forbes Financial Services's replyOfficial
15 Aug 2023, 07:09Dear Natasha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply15 Aug 2023, 07:09
Official
Dear Natasha
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations