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Shalini O

1 reviews | Active since Sept 2009

07 Mar 2016, 13:37

No response and call center dropping calls

Hello<br> <br> I sent 4 emails to the two email id's provided by AF(admin and contactus) 6 days ago for unclaimed fund withdrawal. I had also sent emails about a couple of months ago but both times I received no response. All the required documents were attached to the email.<br> On top of that the rude switch board lady and call center that just drops your call when in conversation.<br> Please get your act right and sort my issue.<br>

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply07 Mar 2016, 13:55
Official
Hello Space,

Thank you for taking the time to advise us of the dissatisfactory service received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,
Kusha Naidoo