SO
Shalini O
1 reviews | Active since Sept 2009
07 Mar 2016, 13:37
No response and call center dropping calls
Hello<br> <br> I sent 4 emails to the two email id's provided by AF(admin and contactus) 6 days ago for unclaimed fund withdrawal. I had also sent emails about a couple of months ago but both times I received no response. All the required documents were attached to the email.<br> On top of that the rude switch board lady and call center that just drops your call when in conversation.<br> Please get your act right and sort my issue.<br>
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Replies (1)Alexander Forbes Financial Services's replyOfficial
07 Mar 2016, 13:55Hello Space,
Thank you for taking the time to advise us of the dissatisfactory service received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the dissatisfactory service received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Alexander Forbes Financial Services's reply07 Mar 2016, 13:55
Official
Hello Space,
Thank you for taking the time to advise us of the dissatisfactory service received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the dissatisfactory service received.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
