MH
Melanie H
1 reviews | Active since Jan 2025
15 Apr 2026, 08:45
NO RESPONSE AFTER 5 DAYS !!!!!!!!!!!!!
NO RESPONSE AFTER 5 WORKING DAY!!! I am struggling to get any answers from Alex Forbes regarding a Death claim submitted 9 March 2026 already. I keep emailing they keep tellling me we will get back to you in 48 hours.... uhm well... its been 5 days!!!!!!!!!!!
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Alexander Forbes Financial Services's replyOfficial
15 Apr 2026, 09:28Dear Melanie
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply15 Apr 2026, 09:28
Official
Dear Melanie
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience