1 reviews | Active since Aug 2017
NO RESPONSE
My requests have apparently been forwarded- yet have had no response from the 'admin manager in over 4days"
below was a response given 4 days ago- my query /question has gone unanswered for the 2nd week now. Very Unprofessional. I don't expect an answer from the same people- I don't understand how their follow ups go- send an email and don't bother calling/checking in. For a "manager" to not personally send an email advising on the progress is disgusting,
Kindly be advised that we are still waiting for a response from PeopleFirst, a follow-up was sent to them by the admin manager . Kind Regards Bongiwe Mpongwana l Customer Experience Consultant : Operations & Administration l FINANCIAL SERVICES Tel ***l Fax +27 11 ********** l ********** 2016 Awards | PMR Diamond Arrow Award – Consulting and Actuarial Firm – ninth consecutive year | PMR Diamond Arrow Award – Operations & Administration – ninth consecutive year
Hello Sherri,
Alexander Forbes Insurance acknowledges receipt of your complaint.
We have noted that this complaint does not regard our insurance division.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Hello Sherri,
Alexander Forbes Insurance acknowledges receipt of your complaint.
We have noted that this complaint does not regard our insurance division.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Dear Sherri Abrahams
Thank you for bringing this to our attention. My apologies for the inconvenience caused.
Please note that I have sent an email as to further address your dissatisfaction. I have also provided my direct contact details for your perusal.
Regards
Complaints And Customer Experience l Operations & Administration l FINANCIAL SERVICES
Dear Sherri Abrahams
Thank you for bringing this to our attention. My apologies for the inconvenience caused.
Please note that I have sent an email as to further address your dissatisfaction. I have also provided my direct contact details for your perusal.
Regards
Complaints And Customer Experience l Operations & Administration l FINANCIAL SERVICES