MNs
Mr. Nel senshu
1 reviews | Active since Apr 2024
22 Oct 2024, 16:34
NO RESPINSE OR REPLIES ON EMAILS!!
I sent emails for service tegarding my ⅓ pension payout but get NO RESPONSE OR REPLIES.
Also, Today I received a reply on a question I sent on 29th SEPT!
THEIR RESPONSE & CUSTOMER SERVICE IS PATHETIC I WOUKD SAY!
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Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
23 Oct 2024, 08:56Dear Hennie
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply23 Oct 2024, 08:56
Official
Dear Hennie
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations