TN
Taryn-Lee Naidoo
1 reviews | Active since Jun 2024
27 Jun 2024, 12:25
NO REPLY, NO CALLS, NO CLAIM!!!!
I dont even want to rate you, that is how angry I feel. MY MOTHER HAS BEEN WAITING FOR 8 MONTHS FOR HER CLAIM TO BE PROCESSED. SHE HAS BEEN STRUGGLING EVEN LONGER THAN THAT WITH YOU. I am so disappointed in your service and afraid for my own Pension fund that is invested with you. WHAT ARE YOU GUYS DOING??????
SOMEONE NEEDS TO CONTACT HER IMMEDIATLY ON EMAIL *** OR CALL ***
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Alexander Forbes Financial Services's replyOfficial
27 Jun 2024, 12:44Dear Taryn-Lee Naidoo, At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply27 Jun 2024, 12:44
Official
Dear Taryn-Lee Naidoo, At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations