TM
Thandiswa M

1 reviews | Active since Aug 2015

09 Sept 2024, 10:35

No payment on Provident funds.

I have been following up with my withdrawal of my provident fund as I have been unemployed since August. To this day no reply!!! I am extremely frustrated and disappointed because this is affecting me negatively. I don't know whether they are priorities are 2 pot but this is not fair.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply09 Sept 2024, 11:07
Official
Dear  Thandiswa At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. 

Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
Kind Regards Customer Insights and Escalations