ZB
Zenia B
1 reviews | Active since Oct 2024
14 Oct 2024, 15:28
No payment made on day 38
I am very dissatisfied with his company and I am seeking the CEO contact cause not even complaining to the complaints department help any situation.i am on day 38 and no payment yet or assistance just lies.I had to take a personal loan to cover what I needed to with my 2 pot moneys cause 20days has passed already.i am really disgusted in the poor service as I am a professional working person just like the rest of you guys are.
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Alexander Forbes Financial Services's replyOfficial
15 Oct 2024, 05:07Dear Zenia
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply15 Oct 2024, 05:07
Official
Dear Zenia
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations