EM
Ella M
1 reviews | Active since Oct 2018
18 Aug 2023, 09:15
No feedback whatsoever!!!
I on the 20th of July 2023 after numerous attempts to get the call centre to answer a call via their website requested an agent call me in order I complete my withdrawal process.Needless to say this is not my 1st rodeo with this institution and quite frankly based on the number of negative ratings as seen on this platform regret reinvesting with them.My advise to anyone wanting to invest is to take your hard earned cash elsewhere where you guaranteed better service and returns.
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Alexander Forbes Financial Services's replyOfficial
18 Aug 2023, 09:18Dear Ella,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply18 Aug 2023, 09:18
Official
Dear Ella,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations