LM
Laura M

1 reviews | Active since Feb 2016

17 Sept 2024, 17:38

No Feedback even after complaining

No Feedback even after complaining, you clearly do not take your customers seriously.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply18 Sept 2024, 10:05
Official
Dear  Laura 
 At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalations