1 reviews | Active since Oct 2016
No feedback and poor service
<p>I logged a claim with Alexander Forbes last week Tuesday and they said I will receive feedback within 5 days. I called this morning and they did not even request for a tax directive yet. This is totally unacceptable as I said to them it is my money why do i have to beg for it in the first place. I provided them with my Tax number and expect for them to give me feedback in the time frame they advised and not take thei time as they want to. This is not acceptable and I want feedback today that someone did their job.</p> <p> </p> <p>I logged a complaint with them as well and the ref no is - GA-896</p>
Dear Jeaninejo,
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Lebo Mokoena
Dear Jeaninejo,
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Lebo Mokoena
After complaining with Alexander Forbes and on Hellopeter, still no feedback can be given. Highly Irate and service is up to. ......t as no one even has the courtesy to call or give any kind of feedback..........I will never recommend any one to them and never take a policy with them either.
After complaining with Alexander Forbes and on Hellopeter, still no feedback can be given. Highly Irate and service is up to. ......t as no one even has the courtesy to call or give any kind of feedback..........I will never recommend any one to them and never take a policy with them either.
Dear Jeaninejo
Thank you for your time spent on the phone.
I am still investigating your query and I will provide you with feedback as discussed.
Once again please accept our sincere apologies for the delays and inconvenience caused.
Kind Regards,
Lebo Mokoena
Dear Jeaninejo
Thank you for your time spent on the phone.
I am still investigating your query and I will provide you with feedback as discussed.
Once again please accept our sincere apologies for the delays and inconvenience caused.
Kind Regards,
Lebo Mokoena