AM
Andile M
1 reviews | Active since Aug 2023
15 Aug 2023, 11:52
No feedback and no response
I am quite dissapointed on how my provident fund issue is handled.
I put a claim in March till today i get no feedback on my claim ,instead i must always call and ask for feedback ,no email no nothing.
i am unemployed and i need this resolved asap
Helpful (0)
Replies (6)0
Replies (6)AM
Andile M's updateReviewer Update
15 Aug 2023, 14:58Good day,
May you kindly give a a timeline for this so called investigation
May you kindly give a a timeline for this so called investigation
AM
Andile M's update15 Aug 2023, 14:58
Reviewer Update
Good day,
May you kindly give a a timeline for this so called investigation
May you kindly give a a timeline for this so called investigation
Alexander Forbes Financial Services's replyOfficial
16 Aug 2023, 10:31Dear Andile
Thank you so much for brining this to our attention.
Kindly note one of our complaints specialists will be in contact with you in order to clarify the timeline as requested.
Kind Regards,
Customer Insights and Escalations
Thank you so much for brining this to our attention.
Kindly note one of our complaints specialists will be in contact with you in order to clarify the timeline as requested.
Kind Regards,
Customer Insights and Escalations
Alexander Forbes Financial Services's reply16 Aug 2023, 10:31
Official
Dear Andile
Thank you so much for brining this to our attention.
Kindly note one of our complaints specialists will be in contact with you in order to clarify the timeline as requested.
Kind Regards,
Customer Insights and Escalations
Thank you so much for brining this to our attention.
Kindly note one of our complaints specialists will be in contact with you in order to clarify the timeline as requested.
Kind Regards,
Customer Insights and Escalations
AM
Andile M's updateReviewer Update
17 Aug 2023, 12:55Good day,
Please note i have not recieved any call nor what kinda service is this
Please note i have not recieved any call nor what kinda service is this
AM
Andile M's update17 Aug 2023, 12:55
Reviewer Update
Good day,
Please note i have not recieved any call nor what kinda service is this
Please note i have not recieved any call nor what kinda service is this
AM
Andile M's updateReviewer Update
18 Aug 2023, 09:26Hi i have not recieved any call from the specialist?
AM
Andile M's update18 Aug 2023, 09:26
Reviewer Update
Hi i have not recieved any call from the specialist?
AM
Andile M's updateReviewer Update
18 Aug 2023, 10:01apologies i recieved a call thank you
AM
Andile M's update18 Aug 2023, 10:01
Reviewer Update
apologies i recieved a call thank you
Alexander Forbes Financial Services's replyOfficial
18 Aug 2023, 10:13Dear Andile
Thank you
Thank you
Alexander Forbes Financial Services's reply18 Aug 2023, 10:13
Official
Dear Andile
Thank you
Thank you