1 reviews | Active since Jun 2017

14 Jul 2017, 08:15

No feedback.

<p>I have logged onto AF website, requested two call backs and logged a query. I received an email on monday 10 July 2017 with very little information.</p> <p>I left my previous Company in early 2017 and submitted all documents in February 2017 to transfer my RA. The only feedback is that thee were no forms received, surely they could have contacted me to re request?</p> <p> </p> <p>I would really appreciate constructive feedback so that I can have my funds paid out.</p>

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply14 Jul 2017, 08:21
Official

Dear corne-pienaar,

Thank you for taking the time to advise us of the service that you received.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Kusha Naidoo