DS
Danielle S

1 reviews | Active since Jan 2024

21 Oct 2024, 11:26

NO FEEDBACK!!!!!!!!!!!!!!!!!!!!!!!!!

Until today no response or feedback on my claim , tried to go on the portal yesterday and they said it's suspended.

Really running a horrible company this must be taken up because management ignore our complains!!!!!

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply22 Oct 2024, 05:23
Official
 Dear Danielle

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations