OM
O'bakeng Masime

1 reviews | Active since Jun 2019

24 Jun 2019, 11:12

No feedback.

My claim form was submitted on the 22May...i am battling to get feedback. I called a few times..ive run out of airtime. I got an email from a Tracy van eeden informing me that they are waiting for my may payment allication. Its now a month later..when do u start counting this 6-8 weeks? I am unemployed i need these funds.

0
Replies (3)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply24 Jun 2019, 11:44
Official
Dear O'bakeng

Thank you for taking the time to inform us of your complaint. 

Please accept our apologies for any inconvenience caused.
We'll investigate your complaint and provide feedback with the contact details that you have provided.

Kind Regards,


Client Services

KN
OM
O'bakeng Masime's update24 Jun 2019, 12:18
Reviewer Update
This is the automated response on all the queries here. Are you actually taking time to look into this?
OM
O'bakeng Masime's update24 Jun 2019, 13:50
Reviewer Update
May i have an update or eta please..not this automated response. When ever i call i hold till i run out of minutes...when i email i get the same automated response. No response to emails.