JM
Joyie M
1 reviews | Active since Oct 2024
09 Mar 2026, 14:59
No customer service, very very poor.
@Reckitt together with Alex forbes, you have failed me badly. I logged a query following an attempt to complete my eFilling, I had an error which they need to clear/declare on their end. i followed up from July until today. there has never been a solution and as a result SARS has started garnishing my account because i couldn't complete my eFilling. i am utterly disappointed at the both of you, im disappointed at Reckitt for such an *********** fund administrator, you guys are really impacting my finances due to your lack of customer service. you do not even deserve a single star rating at this point because you continue to ignore my email.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
09 Mar 2026, 16:04 Dear Joyie
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply09 Mar 2026, 16:04
Official
Dear Joyie
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
