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Craig C

1 reviews | Active since Jul 2026

29 Oct 2026, 18:07

No customer service

To get answers out of this company is like pulling teeth, even if it get escalated to the complaints department, they all just blame the "back office " and reply with "thank you for your understanding and patience ". I don't have any more patience and I don't understand- please resolve. Reference ***

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply30 Oct 2026, 08:42
Official

Dear Craig

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.

We hereby acknowledge receipt of your complaint.

We will investigate the matter and provide feedback using the contact details you have provided.

Regards

Alexforbes Customer Experience