NO COMMUNICATION. NO FOLLOW THROUGH.

I do this with a very heavy Hart. I have been trying to get a Value Letter from Alexander Forbes now for more than 6 weeks. For my unclaimed benefits. I have send a email. Phone 14 times...with intervals of 2 working days between calls with every time I get told ... they will escalate it. ... My phone costs were 15 min on each call. The call center can do So much. But if there is no follow up and follow trough between the department's. The Call Center can close there doors. I phoned this morning again . And requested a phone call back . By the end off today the 26 April 2023. ... They promised to get someone to respond by the end off business today... Same as I was told more than a week ago. And nothing happend. I'll be back hear later today to update on my situation. Will keep on untill Alexander Forbes responds in the same manner that all other company's does .