MVDM
Monique Van Der Merwe
1 reviews | Active since Mar 2017
23 Dec 2019, 18:44
No calls. No updates. No feedback.
No calls. No updates. No feedback. After I submitted my docs 8 weeks ago, I called in about 5 times to find out whats going on. I received a call on Tuesday saying there is a section 14 on the company contribution. No one can tell me what is going on or when this will be sorted... I an flabbergasted about the poor service I have received from Alexander Forbes & ofcourse no one will get back to me
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
24 Dec 2019, 08:17Dear Monique M
Thank you for taking the time to advise us of the service that you experienced.We hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
SXL-674
Thank you for taking the time to advise us of the service that you experienced.We hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
SXL-674
Alexander Forbes Financial Services's reply24 Dec 2019, 08:17
Official
Dear Monique M
Thank you for taking the time to advise us of the service that you experienced.We hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
SXL-674
Thank you for taking the time to advise us of the service that you experienced.We hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
SXL-674