No assistance from Lebohang Kgasi Alexander forbes consultant

Item: Alexander Forbes Financial Services
Rating: 1
Author: Lunga L

After being promised assistance by Lebohang Kgasi from Alexander Forbes, i still have not been assisted with my claim for an amount outstanding from years back after leaving JD Group which is now under Pepkor Trading which drops call when i ask for assistance.

Deep disappointment from such a huge company. Urgent assistance will be highly appreciated

Helpful (0)

Replies (1)

Alexander Forbes Financial Services's replyOfficial

24 Feb 2026, 08:06

Dear Lunga

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.

We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.

Regards

Alexforbes Customer Experience

Alexander Forbes Financial Services's reply24 Feb 2026, 08:06

Official

Dear Lunga

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.

We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.

Regards

Alexforbes Customer Experience