AP
Arno P

1 reviews | Active since Oct 2016

20 Sept 2021, 15:57

No assistance from Alexander forbes

I resigned from my company I worked for 20 years, on the last day before I left, all my relevant documentation was emailed to Alexander Forbes, and the cc me in the email. Today after 3 weeks I phoned, agent advised they did not recieve my claim forms from the company. I read they do this with allot of people. Wonder if this is on purpose??

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Replies (4)
AP
Arno P's update20 Sept 2021, 16:52
Reviewer Update
Company I worked for informed me all documents was submitted only a week ago , but AF did not note it to their system as yet, wil have to wait another 4 to 8 weeks, let's see...
AP
Arno P's update22 Sept 2021, 22:10
Reviewer Update
Thank you so much, I will wait for your call, my email adress is ***. would highly appreciate if we can resolve the matter as soon as possible, kind regards
AP
Arno P's update27 Sept 2021, 12:04
Reviewer Update
Please advise if my documents are in order now, my employer advised that they did submit everything? Kindly advise if all relevant documentation was recieved
AP
Arno P's update29 Sept 2021, 17:43
Reviewer Update
After numerous mails back and forth, I got feedback, but now AF are asking me for all my documentation???? The relevant documentation was send through to Nonhlanhla Radebe end of August. I simply cannot take this back and forth issues anymore. Someone must assist me, as my patience is growing thin.