SH
Shameem H
1 reviews | Active since Mar 2009
16 Jul 2024, 16:18
Never invest with Alexander Forbes, you will never get your money!!!
After requesting to retire from my Fund, Alexander Forbes turns around and tells me that they cannot give me a turnaround time yet every company gives you a turnaround time for anything they do for a client. I am so sorry that I put my money into a preservation fund with this company as they are making it very difficult to get my money even after I got medically boarded. They will rather let you suffer and wait. I've sent several emails and no response, just ignored!
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Alexander Forbes Financial Services's replyOfficial
16 Jul 2024, 16:26Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply16 Jul 2024, 16:26
Official
Dear Sir/Ma'am,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations