MT
Michael T

1 reviews | Active since Sept 2015

06 Nov 2020, 15:42

NEVER EVER Take Insurance from Momentum/Alex Forbes!!

As a consultant in the service industry Im seldom shocked but I don't think I have ever been more shoddily treated than by Alexander Forbes or Momentum Im nor even sure who my policy is with. I was with Discovery Insure and left for a cheaper rate but what a mistake. Calls unanswered, lack of courtesy, receptionist sounds like she learned english at at Indonesian school for non english speakers. Cals transferred to medical aid number sin a totally different city, goes on and on. How is it possible that Discovery gets so much right, and Momentum is so f@@@# useless. Ill pay the extra and go back to Discovery

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply06 Nov 2020, 16:29
Official
Dear valued member

Thank you for bringing the below to our attention. We sorry to learn about your dissatisfaction.

Our Insurance Team will be in contact with you to assist you further.

Kind Regards,