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Mhlaliseni M
1 reviews | Active since Oct 2023
24 Oct 2023, 20:40
Negative
I am so disappointed an angry, while my family is suffering on the other hand. It strike me odd that I have been waiting for my pension benefit top upp from Alexander forbes. Its been 1 year and 8 months now that my funds/money are stuck with Alexander forbes, several follow ups were done but no luck from them as they failed to assist me.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
25 Oct 2023, 08:41Dear Mhlaliseni
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply25 Oct 2023, 08:41
Official
Dear Mhlaliseni
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations