LL
Lebogang L
1 reviews | Active since Jul 2025
04 Jul 2025, 20:10
My provident fund claim was submitted 32 days ago
My provident fund claim was submitted 32 days ago. They keep saying it takes 6-8 weeks yet my other former colleagues got their money within 2 weeks of claim . This is not on ! I want my money
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
07 Jul 2025, 08:25Dear Lebogang,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply07 Jul 2025, 08:25
Official
Dear Lebogang,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations