M
Mpho
1 reviews | Active since Oct 2022
03 Dec 2024, 13:10
****** my profident money
This institution has been doing doggy things and fooling me around,I was dismissed at work then they submitted my withdrawal claim.i received R5000 out of R18000,and then they told me that SARS has taxed me R12000,when I went to SARS they showed me different amounts declared by Alex Forbes saying they have paid me.it was 12000 non taxable and 95000 taxable but in my bank I received only 5000,and they sent me tax certificate saying they have payed me lump sum of 92000,when I inquire everyday every week the consultant tell me different stories.
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Alexander Forbes Financial Services's replyOfficial
03 Dec 2024, 15:19Dear Mpho
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply03 Dec 2024, 15:19
Official
Dear Mpho
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations