My father had a retirement annuity with Alexander Forbes. My father passed away 😢 😞 in August 2024. He listed his 3 kids as beneficiaries of the retirement annuity yet Alexander Forbes Want to add my father's sister as a beneficiary. They can't prove tha

Dear Chad,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation