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Nomthandazo N
1 reviews | Active since Nov 2020
09 Sept 2021, 10:55
My aunt passed away last year June
My aunt passed away last year June. Her provident fund and life cover is still not paid to date, and there's no communication from them. All documents were sent to them but they are not responding
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Alexander Forbes Financial Services's replyOfficial
10 Sept 2021, 17:58Dear Nomthandazo N
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
AAAA-0327
Alexander Forbes Financial Services's reply10 Sept 2021, 17:58
Official
Dear Nomthandazo N
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
AAAA-0327