PA
Priscilla A
1 reviews | Active since Apr 2017
13 Oct 2023, 08:15
My account no pind01...
My account no pind01..i put in a request for sofball items.. my daughter is playing in a tournament this wknd n i need to purchase the items today..I put in the request 26.09 2023..the turn around period is up to 10 days..I still ddnt receive payment or a call
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Alexander Forbes Financial Services's replyOfficial
13 Oct 2023, 08:17Dear Priscilla,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply13 Oct 2023, 08:17
Official
Dear Priscilla,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations