TG
Thirumalay G

1 reviews | Active since Aug 2023

14 Aug 2023, 22:05

Mrs

Writing this behalf of my wife she a message today that says rejected due to automated bank validation af is just wasting time to pay her funds just wanna tell yourll dont use af they are not a good company to keep the funds.

0
Replies (3)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply15 Aug 2023, 08:16
Official
Dear Thirumalay
 
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards
Customer Insights and Escalations


TG
Thirumalay G's update16 Aug 2023, 13:19
Reviewer Update
Good day my wife still neva recieve payment we sent all supporting documents she is in a depth can yourll do something it's her money she not asking for loan she wants her money urgently.
TG
Thirumalay G's update16 Aug 2023, 15:39
Reviewer Update
Thank you chantsy moorkey for repling got feed we happy