Most Shocking Service

<p>I have never dealed with such dishonest and incompitent people/staff ever. I have submitted my withdrawal claim with AF, full two month down the line recieved an sms from AF stating my claim will not be paid due to bank validation which when i go through the AF customer complaints it is most common complaint or irriatting issue, coz now i have submitted all documents as requested to the consultant Lebogang Maimane and passed it on to her line manager Veronica Sebatlelo and both promised that my documents would be submitted and my claim would be yesterday, i did not recieve any feedback for any of them as i had to contact them and as always the team leader - Veronica was busy as usual which is most frustrating ever as i have to wait on the call for more than 6 minutes to be told shes busy. Will this be sorted out by your company as this seems to be the most annoying thing ever to have to try get answers and no one is available to assist you. I must say for such a well know Financial Service Company the service is really shocking.</p>