MM
Musa M
1 reviews | Active since Apr 2020
07 Aug 2020, 03:03
MOST PATHETIC, POOR , *********** SERVICE
My provident fund claim was submitted through by a company i used to work for in November 2019, when i call Alexander forbes for feedback they do confirm that all my documents are inorder but no one knows whats happening with my claim, i have been promised a call back for more than 20 times now, no response on emails,its really frustrating to be getting such pathetic service from one of the big finacial service company
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Alexander Forbes Financial Services's replyOfficial
07 Aug 2020, 11:35Dear Musa
Thank you for taking the time to advise us of the delays in your claim. I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
NMX-448
Thank you for taking the time to advise us of the delays in your claim. I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
NMX-448
Alexander Forbes Financial Services's reply07 Aug 2020, 11:35
Official
Dear Musa
Thank you for taking the time to advise us of the delays in your claim. I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
NMX-448
Thank you for taking the time to advise us of the delays in your claim. I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
NMX-448