WL
Wayne L
1 reviews | Active since Nov 2024
11 Nov 2024, 09:49
Most *********** company in SA.
My last day of work was on the 15th of July 2024. Till today my pension has not been paid out. I have been told 4 times that my claim has been sent for a tax directive, today I was told that my tax directive was declined and I must contact my nearest tax office. There is no record of any tax directive application on my SARS profile and no correspondence from SARS. These guys are either the most *********** company in SA or a bunch of liers or simply just both.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
11 Nov 2024, 10:29Dear Wayne
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply11 Nov 2024, 10:29
Official
Dear Wayne
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
