PL
Penelope L

1 reviews | Active since Jun 2016

17 Mar 2026, 14:36

MONEY IS DISSAPEARING FROM MY SAVINGS

The service of AF is so pathetic..since from the 01st March 2026 my money is going down ..I have contacted them via Facebook there is no positive response. I can't even claim my two pot as my money is incomplete.

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply17 Mar 2026, 15:25
Official
Dear Penelope

At Alex forbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience 
PL
Penelope L's update17 Mar 2026, 15:29
Reviewer Update
Can I get feedback today..I need to submit my two pot claim tonight.