EV
Elizabeth V
1 reviews | Active since Jul 2009
22 Jul 2022, 10:36
Missing pension fund contribution
I moved employers and the new employer is also with Alexander Forbes. My last contribution does not reflect on the app and seems to be untraceable within your company. No one can answer me and I am continuously following up with an uninterested employee of yours who is in no rush to actually help me.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
22 Jul 2022, 11:26Dear Elizabeth Thank you for taking the time to advise us of the service you experienced. I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused. I will investigate your query and provide feedback with the contact details provided. Kind Regards, Customer Insights and Escalations
AAAA-5860
AAAA-5860
Alexander Forbes Financial Services's reply22 Jul 2022, 11:26
Official
Dear Elizabeth Thank you for taking the time to advise us of the service you experienced. I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused. I will investigate your query and provide feedback with the contact details provided. Kind Regards, Customer Insights and Escalations
AAAA-5860
AAAA-5860