CvdM
Charlene van der Merwe
1 reviews | Active since Mar 2020
16 Jul 2022, 08:12
Missing pension Fund
I have tried to claim my pension fund. It is Now four months since I have sent in the application. No one answers their phone,no response to emails. I have received no feedback and nothing from my pension fund. So...will I ever get my money back? Or are they just another company that takes and disappears with everyone's money?
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
18 Jul 2022, 09:10Dear Charlene V
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5763
Alexander Forbes Financial Services's reply18 Jul 2022, 09:10
Official
Dear Charlene V
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Customer Insights and Escalations
AAAA-5763