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Muzi M
1 reviews | Active since Mar 2024
13 Mar 2024, 12:43
****mers
I would strongly advise not to do business with this company, I have been waiting for my provident fund and being sent from pillar to post. now they tell me that their system is rejecting my bank account funny enough this account is active. There is a person by the name of Francis Myburgh who is not willing to help at all.
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Alexander Forbes Financial Services's replyOfficial
13 Mar 2024, 14:44Dear Muzi, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply13 Mar 2024, 14:44
Official
Dear Muzi, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations