1 reviews | Active since May 2023
****med by Alexander Forbes and Ma***o security patrols.
Subject: Urgent Complaint Regarding Unresolved Funds Issue
Dear [Alexander Forbes],
I hope this message finds you well. I am writing to express my deep concern and frustration regarding the unresolved matter of my remaining balance with Alexander Forbes and Ma***o Security Patrols.
I have been experiencing a distressing situation where both Alexander Forbes and Ma***o Security Patrols seem to be deflecting responsibility for the remaining balance owed to me. Alexander Forbes deducted funds from my account, and Ma***o Security Patrols claims that Alexander Forbes should be responsible for the payment. However, upon approaching Alexander Forbes, they insist that the responsibility lies with Ma***o Security Patrols.
To add to the complexity of the situation, my records of the remaining balance have been removed from my profile without any explanation or notification. This has further intensified my concerns about the transparency and legitimacy of the process.
I request immediate attention and resolution to this matter. It is disheartening to feel caught in the middle of a dispute between two entities, both of which have played a role in managing my funds. I seek clarification on the exact status of my remaining balance and a prompt resolution to ensure that I receive the funds rightfully owed to me.
I appreciate your urgent attention to this matter and request that a thorough investigation be conducted to rectify this issue promptly. I look forward to a swift and satisfactory resolution.
Sincerely, [Petro Mashamaite]
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
