MM
Moeketsi M

1 reviews | Active since Jun 2011

11 Jul 2017, 14:50

May I please have my TAX Certificate sent to me via email

<p>I am a former employee of Alexander Forbes. I have been nicely asking themto please email me a copy of Tax Certificate but struggling to get help because I must apparently have to go to their offices to collect it.</p> <p> </p> <p>I have explained to the Lady at PAYROLL Florence Phaswane the reasons that prevent me from going to the offices but It seems Im grasping at straws in wanting her to assit. </p> <p> </p> <p>Firtsly, my working hours at my new job clash with their office hous which is the biggest reason why I cannot go to their offices.</p> <p> </p> <p>I have sent them an email from my valid work email address with a copy of my ID document confirming them that I give them the authority to email that cerficate of which they have prevoiusly sent before.</p> <p> </p> <p>Why should this be such a mission?? Can somebody who can assit me please send me my TAX certificate urgently. I feel this is a reasonale request that doenst need rocket science. </p> <p> </p> <p>Thanks. </p> <p> </p>

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Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply11 Jul 2017, 15:13
Official

Good Day Moeketsi

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We are investigating this matter and will be in contact with you via the details provided.

Kind Regards

Bongiwe

MM
Moeketsi M's update12 Jul 2017, 11:09
Reviewer Update

I AM HAPPY TO SAY THAT MY ISSUE HAS BEEN RESOLEVED BY FLORENCE PHASWANE AND HER MANAGER AND WILL BNE RECIVING MY CERTIFICATE.

THANKS YOU VERY MUCH FOR GIVING MY QUERY YOUR URGENT ATTENTION. :-)